Slate Issues with Cubase


#1

So I ran into some issue last Summer - August 2017 - where I could not open a Cubase Project. After working with Steinberg USA directly I realized that it was plugin related.

So I believe this is how it happened - I also believe this is a PC and Mac issue:

I upgraded Slate library… after I upgraded when opening a Cubase Project it failed to open when it got to the track which used an enabled Slate “Virtual Mix Rack” in the mixing window.

I was able to open the project by moving the “Slate Digital” folder from my PC installation path:
C:\Program Files\Common Files\VST3\

After I moved the folder to a new back-up folder location the Cubase Project opened with no problem.

The issue is memory related - so I feel strongly that if I clear my temp folders and do some cleanup on my C drive that this issue will go away - I also attached a screenshot to show which error I get on opening Cubase - just so you guys can see for yourself.

I had this issue now 3 times since August - and each time it’s related to Slate Plugins… I am using only the VST3 plugins… I believe that the cause is only when using the Virtual Mix rack, but I’m not sure.

Errror message in Windows 7:
Problem signature:
Problem Event Name: BEX64
Application Name: Cubase9.exe
Application Version: 9.0.20.209
Application Timestamp: 58eeb1cf
Fault Module Name: wwfC60.tmp_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 584173d2
Exception Offset: 00000000c0013a76
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 2a73
Additional Information 2: 2a7328d8bb40c81c93b4b5f46adb8e10
Additional Information 3: 0edd
Additional Information 4: 0edd0df8384a9905e38d5fe66ef135e6